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"Clients first"
is our principle of business operation. we have established
a complete service system for clients,
you can contact our staff or account managers for the service
you require.
We, as always, greet our customers with stand-up and
smile. You will enjoy our services like the God and
cares like at home.
Service
at Home or Office
We offer all kinds of
service at your home or office way ahead of our competitors
. Upon receiving your call, our staff will be sent to
deliver the services like fetching related documents
, delivering documents (L/C) and banking information,
etc.. As to a large amount of deposit, you can enjoy
collection service with an early appointment required.
Clients can make an enquiry about bank balance,
details of current accounts, L/C, available loan facilities,
interest rates, exchange rates, etc. through either of
the following 4 equipments----a
telephone, a fax machine, a computer, a telephone with
text and image functions, which are normally connected
by a telephone line to the banking system. This is a
new generation of remote service system after telephone
banking. The clients can choose one of services or several
services at the same time. A telephone enquiry is the
easiest one. A telephone with tone dialing is enough;
A telephone with image and text functions offers you
same information which you can find out on the screen,
and confidential information is easy to manage and keep;
An enquiry by fax can result in more detailed information,
and you can keep them for reference in the future; An
enquiry by a computer offer you comfort and convenience
through Windows interface.
1、Voice
telephone service offers information on:
Balance
of accounts, details of bank balance by executed transactions,
by dates, L/C issuance, L/C arrival, deposit interest
rates, exchange rates, password modification.
2、Fax
service offers information on:
Faxed
balance of accounts, faxed details of bank accounts for
the current and last months, faxed balance of loan
facility, faxed L/C issuance, faxed L/C arrival, faxed
deposit interest rates, faxed exchange rates.
3、Text
and image telephone service offers information on:
Balance of accounts, details of bank balance by executed
transactions, by dates, L/C issuance, L/C arrival, deposit
interest rates, exchange rates, password modification,
published news.
4、Clients'
terminals service offers information on:
Balance of accounts, details of
bank balance by executed transactions, by dates, L/C
issuance, L/C arrival, deposit interest rates, exchange
rates, password modification, published news.
Facsimile
Services
Facsimile
Service is a convient service provided for long-distance
customers by our bank. Through this service customers
can submit business application to us by facsimile in
the exigency, and we handle operation immediately and
take in the documents later.
1、Service
category
Local Transfer, T/T, D/D, Cash Withdrawal in Advance,
Conversion between Fixed Account and Current Account,
L/C Issuance, Draft Acceptance upon Arrival of Documents,
L/C Payment, Negotiation Application, Message Transmission
Authorized for Amount Increase and Decrease, Message
Transmission Authorized for Presenting Discrepancies,
Authorization for Amending Remittance Term, Deposit
Balance Certification and Credit Standing Certification.
2、Applicable
Customers
Customers
in the long distance and other district who maintain
a large number of business with our bank.
3、Application
Procedure
Customers should render Facsimile Services Application
to us. Then we shall examine and approve according to
our Policy.
4、Business
Operation Procedure
① Customers fax the documents bearing test key to us.
② We handle business operation after test key is verified.
③ Customers submit the original documents to us later.
④ We provide business receipt to customers.
5、Services
Features
① Highly efficiency services which enable customers
to deal with all kinds of urgent business at leisure.
② Convient procedure makes customers obtain banking
services at their own offices and spare the time to
and fro the bank.
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